PRIVACY POLICY

General Information - Hazyl Holding Pty Ltd.

Hazyl Holding Pty Ltd through its brand Ginger Acre Australia has collected your personal information for the purposes of developing our relationship with you and providing you with information about Aesop and its products. We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you interact with us online or purchase our products.

We collect personal information directly from you when you:

place an order with us,
subscribe to our newsletter or marketing,
contact us via email, social media, or forms, or
browse our website (cookies may be used to improve your shopping experience).

The types of personal information we may collect include: your name, email address, phone number, billing and delivery address, payment details, and your product preferences.

Sharing of Personal Information

We do not sell your personal information. We may share your information only with:

service providers who help us operate our business (e.g., payment processors, couriers, IT support),

regulators or law enforcement if required by law, or with your consent.

Direct Marketing

f you subscribe, we may send you marketing emails about new products and offers. You can opt out at any time by clicking the unsubscribe link in our messages or contacting us directly.

Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of transmission over the internet is completely secure. Please contact us immediately if you suspect any misuse of your information.

Access, Correction, and Deletion

You have the right to request access to the personal information we hold about you, to correct it if it’s inaccurate, or to request its deletion (subject to legal requirements). To make a request, please contact us by submitting an enquiry form.

Complaints

If you believe we have breached our privacy obligations, please contact us. We will investigate your complaint and respond promptly.